If I Place My Order Today, When Will I Receive It?
PEAK SEASON PROCESSING: During our peak season from March through September, processing time may take up to 4-5 business days before shipping. To ensure delivery to you on time, please enter an event date during checkout and choose appropriate shipping option.
Generally within 5-10 business days. See map below for estimated time of delivery once order ships. Delivery time does NOT include order processing time which may take between 1-3 days. We do ship from several warehouses, and larger orders may take additional time to prepare and ship.
Note: For rush orders, which includes expedited shipping orders, a mandatory $20 fee will be applied (see below for details). We ship from several warehouses, and some orders may take additional time to prepare and ship. Please also note that certain items, such as personalized items, may take up to 10 business days to process, plus additional shipping time.
Do You Offer Rush Delivery?
Yes. Rush delivery includes express shipping orders (Overnight, Two Day, or Three Day shipping) placed before 10AM PST, which must ship out the next business day. Please contact us via phone at 951 734 3888 should this service be required, as it is not available for certain items. A mandatory $20 fee will apply to all rush delivery orders, without exception. Rush delivery orders are not accepted over email.
KoyalWholesale.com Ship My Order?
To the shipping
address indicated at checkout. Please do
not use a P.O. BOX address as your shipping address, as this will severely delay shipment of
your order. If the bill to and ship to addresses are different,
the 48 hour rule for damages and defects still applies. We do
ship to Canada and other international locations.
Do You Ship to Canada?
Yes. We do ship
to Canada. The customer is responsible for all duties/taxes
administered by customs. To provide a full quote, we will need
the following information: a) Description of products of interest,
quantities, and model number (if applicable) b) Postal Code c) Event
Date. We do ship glassware to Canada.
Do You Ship Internationally?
Yes. We do ship
internationally. The customer is responsible for all
duties/taxes administered by customs. To provide a full quote,
we will need the following information: a) Description of products of
interest, quantities, and model number (if applicable) b) Postal Code
c) Event Date. Due to its fragile nature, we do not ship
For orders shipped
to destinations outside of the United States, Koyal Wholesale is not
responsible for any duties, taxes and brokerage fees associated with
the shipment. Furthermore, Koyal Wholesale is not knowledgeable about
country-specific import regulations and will not be responsible for
fees/damages associated with noncompliance. We strongly encourage you
to research all country-specific facts, information and regulations
prior to placing an order. To learn more about country-specific
regulations that may affect your international shipment, please
reference FedEx's Country Regulations.