Enter code CLEAR20 at checkout for 20% Off orders over $99
Offer ends Sunday 09/06/2015 at 12:00am PDT. Promotional discounts are only valid at the time of purchase, must be applied at checkout, and cannot be combined with any other offers. Promotions are not valid for wholesale orders. Discounts apply to merchandise only and do not apply to shipping, fees, taxes or other non-merchandise charges. No minimums applies to merchandise total; individual products may still require minimum unit purchase.
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Product Review Overview Write a review
Rustic Lace Burlap Wired Ribbon
Customer Reviews Write a review
Didn't get order
So I actually didn't get this order because it was on back order, but I am still giving it a 5 star. Thats mainly because of the AMAZING customer service that I received. First off, I got an email from Koyal letting me know that my ribbon was on back order and to let them know if I wanted a refund. I didn't check my email for two days, so I didn't reply. I receive a phone call on day 2 from a live person who left me a message again letting me know that my ribbon was on back order and wanted to know what I wanted to do. I didn't have a chance to reply back, so they gave me a refund. I called them back the next day and left a message and they called me back the following day. This company is AMAZING when it comes to customer service. I was able to order a different kind of ribbon and it came on time.