Free Shipping on orders of $99 or more!
Get Free Shipping on orders of $99 or more!

Free Standard Ground shipping on orders of $99 or more. Free shipping offer applies on orders of $99 or more (before tax) to the 48 contiguous United States. This offer is not available to Hawaii, Alaska, or International customers. Free Standard Ground shipping offers cannot be combined with any other coupon or discount offer. You do not need any special promo code to redeem this Free Shipping offer – simply order over $99 (before taxes) and check out.

Free shipping will be reflected on the checkout page in the shipping selection box. Free shipping offer is non-negotiable. Not valid for prior purchases. We reserve the right to cancel any order due to unauthorized, altered, or ineligible use of a discount. All terms are subject to change without notice.

Questions? Call Us
Domestic:
888.98.KOYAL
International:
1.714.459.0600
Phone:
Mon - Fri: 9AM - 5PM PST
Chat:
Mon - Fri: 8AM - 5PM PST
 
 

Testimonials

  • Wolfgang Puck
  • Gorton’s
  • Diageo
  • David Tutera
  • HP
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  • Allstate
  • State Farm
  • PGA Tour
  • Virgin America Airlines
  • Living Social
  • Vera Wang Bridal
  • Madison Square Garden
  • Robbins Brothers
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David Tutera Host of WeTV’s “My Fair Wedding” & Celebrity Wedding Planner
For Season 6 of “My Fair Wedding: UNVEILED” my design team used several items from Koyal Wholesale to add drama and flair to the ceremony and reception decor. These products included pearl curtains, candles, votives and other decorative items which all combined helped to create the most beautiful and over-the-top weddings yet!
David Tutera | Host of My Fair Wedding UNVEILED
Koyal Wholesale is the featured wedding supplier of My Fair Wedding, Seasons 5 & 6.
Big thank you to Koyal Wholesale for putting the finishing touches on my centerpieces today!
- David Tutera More Details
David Tutera Host of WeTV’s “My Fair Wedding” & Celebrity Wedding Planner
Alabama

Thank you so much for the generous gift! Rarely have I experienced the level of customer service and appreciation you've shown to me. Your commitment to customer satisfaction is outstanding! Thank you for making my first experience with Koyal Wholesale a memorable one! You've truly fulfilled the mission to provide a world-class customer experience! You will definitely be a resource for supplies in my future event!

Texas

Thank you so much for providing excellent customer service. I love your products and will remain a loyal customer. Thank you again for everything.

Canada

Thank you so so much! Immaculate customer service! I really appreciate you doing this on top of the thousands of orders your company gets in a day. Take care!

Kansas

Hello! Just wanted to send an email about the great experience I had with this company. I had a package that was left on my doorstep that I really never received. I contacted you guys to see what you could do. I received 2 phone calls from you guys inquiring more information about my problem. Within a few days, I got another phone call saying that they would ship my order again at no additional cost to me. I recieved the new package within 2 days!!!! I am very pleased with you guys and will order from you again in the future!! Thank you.

Domestic

So I actually didn't get this order because it was on back order, but I am still giving it a 5 star. Thats mainly because of the AMAZING customer service that I received. First off, I got an email from Koyal letting me know that my ribbon was on back order and to let them know if I wanted a refund. I didn't check my email for two days, so I didn't reply. I receive a phone call on day 2 from a live person who left me a message again letting me know that my ribbon was on back order and wanted to know what I wanted to do. I didn't have a chance to reply back, so they gave me a refund. I called them back the next day and left a message and they called me back the following day. This company is AMAZING when it comes to customer service. I was able to order a different kind of ribbon and it came on time.

International

Customer service

I am very happy with the customer service provided by Koyal Wholesale.
A big thank you. Ty has shown patience and was a great help from the time I got in touch with Koyal Wholesale. 

When I informed Ty that my vases were damaged upon delivery, Ty made all the necessary arrangments to get my vases replaced. Ty ensured that the vases are packed for withstanding international delivery.

Ku-dos to you Ty for excellent customer service.
You have made me a happy customer. And I am happy with my purchases too.

All the best.

California

Great customer service

I saved this item [Double Open Heart Bubbles - White] thinking I can come back at a later time to buy. My wedding at that time was 12 months away. 4 months before my wedding, they were out of stock. I chatted with customer service and they said they would call me when they came into stock. Only a few days later, I got not one but two calls to assure me they were in stock. Due to the qty I was purchasing, they wrote up the order over the phone when all my info about the product was at home. Less than a week later, the nicely packaged box arrived! Happy bride makes happy customer! I recommend Koyal Wholesale for more than my bridal needs! I will certainly order from them again!
Thank you for great customer service!

Florida

I believe in giving credit were credit is due and the service that I received today was exceptional. You went above and beyond to help me with my order. You are a credit to the company and please pass this email on to your manager as I believe that they should acknowledge the fantastic customer experience you gave me.

Washington

Just wanted to say thank you so much for your wonderful customer service! My order had a delivery issue but your wonderful staff promptly correctly the problem with no inconvenience to me. Good Customer Service is absolutely a requirement in the wedding industry, and for my very first order, you've proven to be a reliable asset. Thank you! I plan on referring you to my industry partners and hope to order from you in the future.

California

Thank you very much for getting back to me and for waiving the rush charge so you can make my event. This is SUPER appreciated. I will certainly be ordering more from you, timeliness is a big issue for me and I put on a lot of events so will work to get the next one in earlier so I can avoid any expensive shipping charges : )