Enter code CAKE at checkout for 20% Off, no minimums!
Offer ends Tuesday 07/07/2015 at 12:00am PDT. Promotional discounts are only valid at the time of purchase, must be applied at checkout, and cannot be combined with any other offers. Promotions are not valid for wholesale orders. Discounts apply to merchandise only and do not apply to shipping, fees, taxes or other non-merchandise charges. No minimums applies to merchandise total; individual products may still require minimum unit purchase.
- Mon - Fri: 9AM - 5PM PST
- Mon - Fri: 8:30AM - 5PM PST
For Season 6 of “My Fair Wedding: UNVEILED” my design team used several items from Koyal Wholesale to add drama and flair to the ceremony and reception decor. These products included pearl curtains, candles, votives and other decorative items which all combined helped to create the most beautiful and over-the-top weddings yet!
Koyal Wholesale is the featured wedding supplier of My Fair Wedding, Seasons 5 & 6.
Thank you for your assistance! It's rare, but refreshing to get an associate who will go the extra mile to help a customer. Much appreciated!
I just wanted to email you folks to let you know how pleased I am with your service. The pleasant lady that answered my questions while I was online to place an order was so friendly and helpful. I wasn't sure of the time frame in ordering/delivery. She said she would put a rush on it. I received the bolt of tulle [Tulle Bolt 56"x40 Yards - Navy Blue] a full week before the wedding and could cross that last minute detail off my list. I've shared your site with a friend of mine whose daughter is getting married in our community. Again, thanks so much!
Thank you again for providing wonderful assistance to my concerns. You made my ordering process seamless!
I am in utter amazement at your customer service. Any other site would never have been concerned about me getting my items in time. I am an event planner who will be telling everyone to run this site for all their event needs.
I have just received my order and I just wanted to write to you and let you know I am so happy with the product. Being a first time customer I was a little skeptical but I am very satisfied. The sashes [Satin Chair Sash - Navy Blue] are the perfect color and the vases [4" x 20" Cylinder Glass Vase] are exactly what the website said they were. I will continue to do business with you!
Thank you for having this service. Sometimes we need personal help. It's good to know you have such kind personal to attend our needs. Thank you again!
Thank you so much for your efforts (all of you) in making sure you kept a customer happy. In the scheme of dealing with many vendors over the years, I want to say "thank you" for going above and beyond as it is sometimes easier to take the other route. I know your customers matter as you really did take the time to fix the issue at hand. I am thrilled with the manzanita branch! Again, thank you for your customer service and for going above and beyond to continue to make my wedding perfect.
Thank you so much. This is my first time ordering from Koyal and while I had issues with my order, customer service has been fantastic.
I recently had a very good customer service experience with one of your representatives. An item I needed was out of stock and he further researched it to learn that it is no longer going to be stocked. When he called to let me know that, I was disappointed because I really needed it. He promised to try to locate some, and he did ! He called to let me know he found the 5/8" white sheer ribbon I needed and it was the best customer experience I can recall in some time. I just wanted to make sure someone knows your company made a good decision to hire him; he represents you very well.
Thanks again, and my compliments of your service are well-deserved! I run a customer service program for 10,000 employees, so outstanding customer courtesy is always the first thing on my mind, and I really recognize it when I see it. You’ve done a fantastic job working one on one with me, and managing my expectations on the item that was temporarily out of stock. The level of detail you have provided, and the promptness of your communications has been appreciated tremendously! Thanks for everything!