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For Season 6 of “My Fair Wedding: UNVEILED” my design team used several items from Koyal Wholesale to add drama and flair to the ceremony and reception decor. These products included pearl curtains, candles, votives and other decorative items which all combined helped to create the most beautiful and over-the-top weddings yet!
Koyal Wholesale is the featured wedding supplier of My Fair Wedding, Seasons 5 & 6.
I wanted to take a quick moment to let you know how very helpful a Koyal employee was to me when an order I placed had some items that were unavailable. He noted that the shipment might not arrive in time for my event, and kindly arranged overnight shipping and conveniently allowed me to settle the additional cost incurred for the shipping over the phone with a credit card. If everyone who represents your company does so in the manner this young man did, you should have a well-earned reputation for excellent customer service. I will certainly keep this company in mind for my future party planning needs!
Well didn’t you make my day! Just received my order ;-) Thank you! You are literally the BEST account manager I have EVER dealt with! You treat your customers like they are number 1 and that does not go unnoticed! Thank you for treating me so well and getting my beautiful packages to me so surprising and perfect!! You are a gem :) Have a great day!
Thanks so much! I appreciate all of your help and communication. You've been great to work with!
Thank you very much for your email and for your help on this. That's perfect! I would like to re-iterate that I am very impressed with how you have handled the situation. You were so patient, professional and accommodating throughout the whole process. Thank you and I'll definitely come again to Koyal. Have a great day!
I had an issue with my order and the problem turned out to have nothing to do with Koyal but with my freight forwarding company. However, the customer service I have received throughout the whole process from Koyal has been outstanding and I am so impressed with how it was handled.
I would like to mention your extremely professional customer service representative who has been more than helpful and tracked everything down that I was able to clarify everything for my freight forwarding company and eventually find my items. He was so patient and waited for all my correspondence with them - this eventually saved me unnecessary expenses.
In addition, while my order was being put together they realized that the system showed one item as available while it was not. Your customer service representative from the warehouse got in touch and gave me all the other alternatives for what I am looking for and for no extra expenses. He was very professional, helpful and accommodating.
Thank you Koyal for a wonderful, presentable, helpful and extremely professional team. I would definitely come again and recommend you to everyone. I am a very very happy and impressed customer.
Thank you soooo much!! Omg love yall soo happy I found your site!!!
New South Wales, Australia
I just wanted to send a big THANK YOU. The table runners arrived today and they are perfect. Thank you for being so efficient. You are a testament to what stellar customer service is all about. Thanks again for all your help!
Thank you so much for the generous gift! Rarely have I experienced the level of customer service and appreciation you've shown to me. Your commitment to customer satisfaction is outstanding! Thank you for making my first experience with Koyal Wholesale a memorable one! You've truly fulfilled the mission to provide a world-class customer experience! You will definitely be a resource for supplies in my future event!
Thank you so much for providing excellent customer service. I love your products and will remain a loyal customer. Thank you again for everything.
Thank you so so much! Immaculate customer service! I really appreciate you doing this on top of the thousands of orders your company gets in a day. Take care!