Frequently Asked Questions

How do I place my order?

Simple! All orders can be placed directly online. Just add your items to your shopping cart and proceed through the checkout process to complete your order. Once your order is placed, you will receive a confirmation via email.

What are my payment options?

We accept all major credit cards, Paypal, Venmo, Google Pay, and Apple Pay.

Will I be charged sales tax?

Based on recent tax law changes, you may be charged sales tax depending on your location. However, all orders over $99 ship for free in the continental United States, so when you order more, you still save!

Can I modify or cancel my order?

Should you need to modify or cancel your order, please contact us as soon as possible and we'll be more than happy to assist you with your request if the order has not yet been fulfilled.

If an item is out of stock, when will it come back in?

Occasionally, due to popular demand, a product may be out-of-stock. If you have your eye on a product that is not currently available, be sure to click our “notify me” button so you’ll get updates when the product is back-in-stock! Alternatively, you can always send us an email to check in on the status of a product directly, or keep up with our social media page for up-to-date notifications on the comings and goings of our inventory.

Do you work with partners?

Absolutely! We’re always on the hunt for event planners and stylists to help bring the decorations we offer to life through pictures and social media, and our affiliate program has helped many make a bigger impression in the world of wedding and party supplies.

Do you ship internationally?

We ship to many places around the globe, although we can’t offer free shipping on orders outside of the continental United States. We’d love to help you make your wedding a success no matter where you are in the world, so check out our international shipping FAQ for more information.

Your stuff looks great, but I need more help planning my wedding.

Thanks! And not to worry: we keep detailed records of wedding trends, prices, and more on social media (like Instagram, Facebook, and Pinterest) and over on our blog, so you can stay on top of what’s moving and shaking in the world of weddings. Don’t forget to create an account to get great deals, trend updates, and more delivered straight to your inbox!