International FAQs — Koyal Wholesale

International FAQs

NOTE:

International shipments may be subject to import taxes, duties and/or customs fees. These fees are the sole responsibility of the customer.

Do you ship internationally?

Yes! We will ship to most locations worldwide. International orders can be placed directly online.  Please note, we cannot guarantee a "day-definite" date for international orders due to factors out of our control such as bad weather, flight delays, customs inspections, etc.  Please order well in advance of your special event to ensure timely arrival. 

How do you ship internationally?

We offer a variety of international shipping options! International shipping methods, rates and approximate transit times are available upon checkout.

Please Note: Duties, taxes and fees charged upon delivery are the responsibility of the customer.

How do I place my international order?

Simple! Please place your order directly online and proceed through the checkout process.  Once your order is placed, you will receive a confirmation via email confirming we have received your order.

How are international shipping charges determined?

Your shipping cost is calculated based on the weight of the package and its destination. Shipping methods and rates to your location are available during checkout.

How long will it take to receive my international order?

We carefully select the shipping method for each order to ensure the safest, quickest delivery service available.  For your convenience, estimated delivery dates are provided upon checkout.  Expedited shipping options are available.  Please note, we cannot guarantee a "day-definite" delivery date for international orders due to factors out of our control such as bad weather, flight delays, customs inspections, etc.  Please order well in advance of your special event to ensure timely arrival.